Terms and Conditions (AGB)
Effective Date: March 2026
1. Scope and Provider
These Terms and Conditions ("Terms") govern all business relationships between XD420 GenussWerk Weyarn für Bayern GmbH, operating under the brand name NutriSensei ("we", "us", "Provider"), and the customer ("you", "Customer") through our online shop at www.nutrisensei.com.
These Terms apply exclusively. Deviating, conflicting, or supplementary terms of the Customer are not recognized unless we expressly agree to their validity in writing.
Our online shop is directed at consumers (§ 13 BGB) and business customers (§ 14 BGB) alike.
A consumer is any natural person entering into a legal transaction for purposes that are predominantly outside their trade, business, or profession. A business customer is a natural or legal person or partnership with legal capacity acting in the exercise of their commercial or self-employed professional activity.
2. Contract Formation
The product presentations on our website do not constitute binding offers but rather non-binding invitations to place an order (invitatio ad offerendum).
By clicking the order button ('Buy Now' / 'Place Order'), you submit a binding offer to purchase the selected products. We will confirm receipt of your order by automated email (order confirmation). This order confirmation does not constitute acceptance of your offer.
The contract is concluded when we dispatch the goods and send a shipping confirmation email, or when we expressly accept your order.
The contract language is English. The contract text is stored by us after the order is placed. You can print the order details before submitting your order using your browser's print function. We will also send you the order data and our Terms by email.
3. Prices and Payment
All prices shown on our website include the applicable statutory value-added tax (VAT) and any other price components. Shipping costs are displayed separately and added during the checkout process before the order is finalized.
Payment can be made via the payment methods displayed during the checkout process. We reserve the right to offer or exclude certain payment methods for individual orders.
If payment by advance bank transfer is agreed, payment is due immediately after contract conclusion, unless otherwise agreed.
4. Delivery and Shipping
Delivery is made to the shipping address provided by the Customer. Delivery times are stated on the respective product page. Unless otherwise stated, delivery within Germany takes 2–5 business days, and delivery within the EU takes 5–10 business days.
If we are unable to meet a confirmed delivery date for reasons beyond our control, we will inform you promptly and advise of a revised estimated delivery date. If delivery is not possible, we will refrain from performance and refund any payments already made without delay.
The risk of accidental loss and deterioration of the goods passes to you upon delivery. For business customers, risk passes upon handover to the shipping carrier.
5. Right of Withdrawal (Widerrufsrecht)
Consumers have a statutory right of withdrawal. Please refer to our separate Right of Withdrawal Policy for full details, including the withdrawal form.
6. Warranty and Liability
The statutory warranty rights apply. If a product is defective, you are entitled to the rights provided under §§ 434 ff. BGB (German Civil Code).
For consumers, the limitation period for warranty claims is two years from delivery of the goods. For business customers, the limitation period is one year from delivery.
Our liability for damages is limited as follows:
- We are fully liable for damages caused by intent or gross negligence, as well as for injury to life, body, or health.
- In cases of slight negligence, we are only liable for the breach of material contractual obligations (cardinal obligations), limited to foreseeable, contract-typical damages.
- Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.
7. Retention of Title
The goods remain our property until full payment has been received. Before transfer of ownership, the Customer may not pledge, assign as security, process, or transform the goods without our consent.
8. Product Information and Health Disclaimer
All products sold through our online shop are dietary supplements (Nahrungsergänzungsmittel) as defined by the German Dietary Supplements Ordinance (Nahrungsergänzungsmittelverordnung, NemV) and Directive 2002/46/EC. They are classified as foodstuffs, not medicinal products.
Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. Product descriptions on our website are for informational purposes only and do not constitute medical advice.
Detailed disclaimers regarding supplements and AI-generated recommendations are provided in our separate Supplement Disclaimer and AI Recommendation Disclaimer documents, which form part of these Terms.
9. Data Protection
We process your personal data in accordance with applicable data protection laws. Detailed information is available in our Privacy Policy.
10. Applicable Law and Jurisdiction
The law of the Federal Republic of Germany applies to all legal relationships between us and the Customer, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers, this choice of law applies only insofar as it does not deprive you of the protection afforded by mandatory provisions of the law of the country in which you have your habitual residence (Art. 6(2) Rome I Regulation).
For business customers, the exclusive place of jurisdiction for all disputes arising from or in connection with the contractual relationship is Munich, Germany.
11. Severability
Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose of the invalid provision.
12. Consumer Dispute Resolution
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).